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Adopt a new philosophy of cooperation (win-win) in which everybody wins.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Wins
Cooperation
Resolution
Philosophy
Everybody
Winning
Adopt
More quotes by W. Edwards Deming
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
W. Edwards Deming
A leader knows who is outside of the system and needs special help.
W. Edwards Deming
When a system is stable, telling the worker about mistakes is only tampering.
W. Edwards Deming
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
W. Edwards Deming
Without theory we can only copy.
W. Edwards Deming
We know what we told him, but we don't know what he heard.
W. Edwards Deming
The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
W. Edwards Deming
The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
The greatest losses are unknown and unknowable.
W. Edwards Deming
Competition should not be for a share of the market-but to expand the market.
W. Edwards Deming
The problem is that most courses teach what is wrong.
W. Edwards Deming
There must be consistency in direction.
W. Edwards Deming
The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
W. Edwards Deming
Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
W. Edwards Deming
Any two people have different ideas of what is important.
W. Edwards Deming
Management by results is confusing special causes with common causes.
W. Edwards Deming
You can not hear what you do not understand.
W. Edwards Deming
Without theory there is nothing to modify or learn.
W. Edwards Deming
Transformation is not automatic. It must be learned it must be led.
W. Edwards Deming
Lack of knowledge - that is the problem.
W. Edwards Deming
