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Adopt a new philosophy of cooperation (win-win) in which everybody wins.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Cooperation
Resolution
Philosophy
Everybody
Winning
Adopt
Wins
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We are here to make another world.
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Eliminate numerical quotas, including Management by Objectives.
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We are here to learn, to make a difference and to have fun.
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Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
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Nothing happens without personal transformation.
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There must be consistency in direction.
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A system must be managed. It will not manage itself.
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I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
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We are being ruined by the best efforts of people who are doing the wrong thing.
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The customer is the most important part of the production line.
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People learn in different ways: reading, listening, pictures, watching.
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The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
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Innovation comes from people who take joy in their work.
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No one can measure the loss of business that may arise from a defective item that goes out to a customer.
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When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, Figuring out how to think about the problem.
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To manage one must lead. To lead, one must understand the work that he and his people are responsible for
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It's management's job to know.
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We should be guided by theory, not by numbers.
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New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
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It is not necessary to change. Survival is not mandatory.
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