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The worker is not the problem. The problem is at the top! Management!
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Workers
Problem
Worker
Management
More quotes by W. Edwards Deming
Nobody goes to work to do a bad job.
W. Edwards Deming
Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
W. Edwards Deming
To optimize the whole, we must sub-optimize the parts
W. Edwards Deming
A leader's job is to help his people.
W. Edwards Deming
Stamping out fires is a lot of fun, but it is only putting things back the way they were.
W. Edwards Deming
Knowledge needs to be a verb.
W. Edwards Deming
You must have a supplier relationship of constant improvement.
W. Edwards Deming
Divide responsibility and nobody is responsible.
W. Edwards Deming
Quality is pride of workmanship.
W. Edwards Deming
One cannot be successful on visible figures alone ... the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them.
W. Edwards Deming
A leader must have knowledge. A leader must be able to teach.
W. Edwards Deming
A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
W. Edwards Deming
There must be consistency in direction.
W. Edwards Deming
Information is not knowledge. Let's not confuse the two.
W. Edwards Deming
It does not happen all at once. There is no instant pudding.
W. Edwards Deming
Meeting specifications is not enough.
W. Edwards Deming
Just because you can measure everything doesn't mean that you should.
W. Edwards Deming
You do not install quality you begin to work at it.
W. Edwards Deming
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
W. Edwards Deming
Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no learning.
W. Edwards Deming