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The worker is not the problem. The problem is at the top! Management!
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Worker
Management
Workers
Problem
More quotes by W. Edwards Deming
We should be guided by theory, not by numbers.
W. Edwards Deming
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.
W. Edwards Deming
The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
W. Edwards Deming
Management's job is to know which systems are stable and which are not.
W. Edwards Deming
Eliminate numerical quotas, including Management by Objectives.
W. Edwards Deming
A man who knows not his limitations is of no use to anyone.
W. Edwards Deming
It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough action is required.
W. Edwards Deming
Whenever there is fear, you will get wrong figures.
W. Edwards Deming
The emphasis should be on why we do a job.
W. Edwards Deming
The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
A leader must have knowledge. A leader must be able to teach.
W. Edwards Deming
Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
W. Edwards Deming
Competition should not be for a share of the market-but to expand the market.
W. Edwards Deming
It only takes a little innovation.
W. Edwards Deming
People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
W. Edwards Deming
The most important measures are both unknown and unknowable.
W. Edwards Deming
Judging people does not help them.
W. Edwards Deming
You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
W. Edwards Deming
Management by results is confusing special causes with common causes.
W. Edwards Deming
Quality begins with the intent, which is fixed by management.
W. Edwards Deming