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The worker is not the problem. The problem is at the top! Management!
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Workers
Problem
Worker
Management
More quotes by W. Edwards Deming
The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
W. Edwards Deming
Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
W. Edwards Deming
The most important figures for management of any organization are unknown and unknowable.
W. Edwards Deming
Lack of knowledge - that is the problem.
W. Edwards Deming
Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
W. Edwards Deming
A leader is a coach, not a judge.
W. Edwards Deming
Don't expect smart people to listen to you without proof.
W. Edwards Deming
Management of outcomes may not be any more than a skill. It does not require knowledge.
W. Edwards Deming
Nobody should try to use data unless he has collected data.
W. Edwards Deming
You can not achieve an aim unless you have a method.
W. Edwards Deming
We know what we told him, but we don't know what he heard.
W. Edwards Deming
Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
W. Edwards Deming
Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
W. Edwards Deming
The process is not just the sum of its parts.
W. Edwards Deming
Hard work and best efforts will not by themselves dig us out of the pit.
W. Edwards Deming
Knowledge is the key.
W. Edwards Deming
Improve quality, you automatically improve productivity.
W. Edwards Deming
Knowledge needs to be a verb.
W. Edwards Deming
Innovation comes from people who take joy in their work.
W. Edwards Deming
No one can measure the loss of business that may arise from a defective item that goes out to a customer.
W. Edwards Deming