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The worker is not the problem. The problem is at the top! Management!
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Worker
Management
Workers
Problem
More quotes by W. Edwards Deming
You do not install quality you begin to work at it.
W. Edwards Deming
I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
W. Edwards Deming
Without theory we can only copy.
W. Edwards Deming
To optimize the whole, we must sub-optimize the parts
W. Edwards Deming
All models are wrong some models are useful.
W. Edwards Deming
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
W. Edwards Deming
Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
W. Edwards Deming
Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
W. Edwards Deming
We should be guided by theory, not by numbers.
W. Edwards Deming
You can not define being exactly on time.
W. Edwards Deming
Experience by itself teaches nothing.
W. Edwards Deming
The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one product to another, and from one type of service to another.
W. Edwards Deming
The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
To copy is to invite disaster.
W. Edwards Deming
You can not hear what you do not understand.
W. Edwards Deming
Management does not know what a system is.
W. Edwards Deming
Now, we learn that a system must have an aim. Without an aim, there is no system.
W. Edwards Deming
Management by results - like driving a car by looking in rear view mirror.
W. Edwards Deming
Nobody should try to use data unless he has collected data.
W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process.
W. Edwards Deming