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Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no learning.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Meaning
Theory
Learning
Teach
Asks
Experience
Hence
Without
Teaches
Nothing
Questions
More quotes by W. Edwards Deming
Many people in management are being paid to produce waste.
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Manage the cause, not the result.
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Meeting specifications is not enough.
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Confusing common causes with special causes will only make things worse.
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The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.
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You cannot inspect quality into the product it is already there.
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I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
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The questions are more important than the answers.
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We want best efforts guided by theory.
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We should work on our process, not the outcome of our processes.
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Eliminate numerical quotas, including Management by Objectives.
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We are being ruined by the best efforts of people who are doing the wrong thing.
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The transformation will come from leadership.
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Plants don't close from poor workmanship, but from poor management.
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3% of the problems have figures, 97% of the problems do not.
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The main difference between service and manufacturing is the service department doesn't know that they have a product.
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Understanding variation is the key to success in quality and business.
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The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
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One cannot be successful on visible figures alone ... the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them.
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You do not install quality you begin to work at it.
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