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Eliminate numerical quotas, including Management by Objectives.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Objectives
Management
Including
Learning
Knowledge
Quotas
Numerical
Quota
Eliminate
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It is not necessary to change. Survival is not mandatory.
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The problem is that most courses teach what is wrong.
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Many people in management are being paid to produce waste.
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The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
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You must not run your Organization as a functional hierarchy. You must understand it as a System.
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All anyone asks for is a chance to work with pride.
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Hard work and best efforts will not by themselves dig us out of the pit.
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Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
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A rule should suit the purpose.
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The greatest losses are unknown and unknowable.
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When we cooperate, everybody wins.
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People need to know how their job contributes.
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Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
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Knowledge needs to be a verb.
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Management does not know what a system is.
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