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Eliminate numerical quotas, including Management by Objectives.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Learning
Knowledge
Quotas
Numerical
Quota
Eliminate
Objectives
Management
Including
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The worker is not the problem. The problem is at the top! Management!
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You can not hear what you do not understand.
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Competition should not be for a share of the market-but to expand the market.
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...the most important things we need to manage can't be measured.
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Nothing happens without personal transformation.
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Quality is everyone's responsibility.
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You can not plan to make a discovery. You do not plan innovation.
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Information is not knowledge. Let's not confuse the two.
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The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
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Just because you can measure everything doesn't mean that you should.
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Monetary rewards are not a substitute for intrinsic motivation.
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Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
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