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Innovation comes from the producer - not from the customer.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Imagination
Comes
Innovators
Customer
Producer
Producers
Customers
Innovation
Vision
More quotes by W. Edwards Deming
The customer is the most important part of the production line.
W. Edwards Deming
When people try to do what they can not do, they wish to give up.
W. Edwards Deming
The most important measures are both unknown and unknowable.
W. Edwards Deming
Innovation comes from people who take joy in their work.
W. Edwards Deming
If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
W. Edwards Deming
We want best efforts guided by theory.
W. Edwards Deming
No one can measure the loss of business that may arise from a defective item that goes out to a customer.
W. Edwards Deming
The job can't be finished only improved to please the customer.
W. Edwards Deming
Managing by results only makes things worse.
W. Edwards Deming
Anyone that enjoys his work is a pleasure to work with.
W. Edwards Deming
Management does not know what a system is.
W. Edwards Deming
Plants don't close from poor workmanship, but from poor management.
W. Edwards Deming
The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
W. Edwards Deming
You can not hear what you do not understand.
W. Edwards Deming
Management by results is confusing special causes with common causes.
W. Edwards Deming
We should be guided by theory, not by numbers.
W. Edwards Deming
Quality begins with the intent, which is fixed by management.
W. Edwards Deming
I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
W. Edwards Deming
People need to know what their jobs are.
W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. Edwards Deming
