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Innovation comes from the producer - not from the customer.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Imagination
Comes
Innovators
Customer
Producer
Producers
Customers
Innovation
Vision
More quotes by W. Edwards Deming
One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.
W. Edwards Deming
You can not define being exactly on time.
W. Edwards Deming
Absence of defects does not necessarily build business... Something more is required.
W. Edwards Deming
Mere allocation of huge sums of money for quality will not bring quality.
W. Edwards Deming
Hard work and best efforts will not by themselves dig us out of the pit.
W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. Edwards Deming
Information is not knowledge. Let's not confuse the two.
W. Edwards Deming
Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
W. Edwards Deming
The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
W. Edwards Deming
We must satisfy our customers.
W. Edwards Deming
Knowledge is the key.
W. Edwards Deming
New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
W. Edwards Deming
The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
W. Edwards Deming
A leader's job is to help his people.
W. Edwards Deming
It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
W. Edwards Deming
If someone can make a contribution to the company he feels important.
W. Edwards Deming
Stamping out fires is a lot of fun, but it is only putting things back the way they were.
W. Edwards Deming
We are being ruined by the best efforts of people who are doing the wrong thing.
W. Edwards Deming
Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
W. Edwards Deming