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Hold everybody accountable? Ridiculous!
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Accountability
Ridiculous
Hold
Everybody
Accountable
More quotes by W. Edwards Deming
The process is not just the sum of its parts.
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Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
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Competition should not be for a share of the market-but to expand the market.
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We are being ruined by the best efforts of people who are doing the wrong thing.
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Each system is perfectly designed to give you exactly what you are getting today.
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You cannot inspect quality into the product it is already there.
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Quality is pride of workmanship.
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Improve quality, you automatically improve productivity.
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For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.
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If someone can make a contribution to the company he feels important.
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I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
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Put a good person in a bad system and the bad system wins, no contest.
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Innovation comes from people who take joy in their work.
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Defects are not free. Somebody makes them, and gets paid for making them.
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It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
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It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough action is required.
W. Edwards Deming
Scrap doesn't come for free, we pay someone to make it.
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The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
W. Edwards Deming
Adopt a new philosophy of cooperation (win-win) in which everybody wins.
W. Edwards Deming