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Hold everybody accountable? Ridiculous!
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Accountability
Ridiculous
Hold
Everybody
Accountable
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You must have a supplier relationship of constant improvement.
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It's management's job to know.
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The process is not just the sum of its parts.
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Knowledge needs to be a verb.
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New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
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Let us ask our suppliers to come and help us to solve our problems.
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If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
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In God we trust all others bring data.
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Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
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Management of outcomes may not be any more than a skill. It does not require knowledge.
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You can not hear what you do not understand.
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Nothing happens without personal transformation.
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It's not enough to do your best you must know what to do & then do your best.
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If you do not know how to ask the right question, you discover nothing.
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Experience by itself teaches nothing.
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People need to know what their jobs are.
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The most basic problem is that performance appraisals often don't accurately assess performance.
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Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
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When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, Figuring out how to think about the problem.
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Anyone that enjoys his work is a pleasure to work with.
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