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Whenever there is fear, you will get wrong figures.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Wrong
Fear
Reality
Improvement
Management
Whenever
Figures
Quality
More quotes by W. Edwards Deming
The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
W. Edwards Deming
He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.
W. Edwards Deming
It would be a mistake to export western management to a friendly country.
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Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
W. Edwards Deming
A man who knows not his limitations is of no use to anyone.
W. Edwards Deming
When a worker has reached a stable state, further training will not help him.
W. Edwards Deming
A leader knows who is outside of the system and needs special help.
W. Edwards Deming
Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
W. Edwards Deming
It is not necessary to change. Survival is not mandatory.
W. Edwards Deming
The transformation will come from leadership.
W. Edwards Deming
People care more for themselves when they contribute to the system.
W. Edwards Deming
A goal without a method is nonsense.
W. Edwards Deming
You can expect what you inspect.
W. Edwards Deming
To optimize the whole, we must sub-optimize the parts
W. Edwards Deming
The result of long-term relationships is better and better quality, and lower and lower costs.
W. Edwards Deming
Without theory, there are no questions.
W. Edwards Deming
...the most important things we need to manage can't be measured.
W. Edwards Deming
What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
W. Edwards Deming
Learning is not compulsory it's voluntary... But to survive, we must learn.
W. Edwards Deming
A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
W. Edwards Deming