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Whenever there is fear, you will get wrong figures.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Reality
Improvement
Management
Whenever
Figures
Quality
Wrong
Fear
More quotes by W. Edwards Deming
Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
W. Edwards Deming
Knowledge is the key.
W. Edwards Deming
If you do not know how to ask the right question, you discover nothing.
W. Edwards Deming
When people try to do what they can not do, they wish to give up.
W. Edwards Deming
Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
W. Edwards Deming
We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
W. Edwards Deming
Many people in management are being paid to produce waste.
W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process.
W. Edwards Deming
People need to know what their jobs are.
W. Edwards Deming
Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
W. Edwards Deming
There is very little evidence that we give a hoot about profit.
W. Edwards Deming
Nobody should try to use data unless he has collected data.
W. Edwards Deming
We are here to make another world.
W. Edwards Deming
You have to manage a system. The system doesn't manage itself.
W. Edwards Deming
The emphasis should be on why we do a job.
W. Edwards Deming
You must not run your Organization as a functional hierarchy. You must understand it as a System.
W. Edwards Deming
Each system is perfectly designed to give you exactly what you are getting today.
W. Edwards Deming
It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
W. Edwards Deming
To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
W. Edwards Deming
Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
W. Edwards Deming