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Whenever there is fear, you will get wrong figures.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Whenever
Figures
Quality
Wrong
Fear
Reality
Improvement
Management
More quotes by W. Edwards Deming
You have to manage a system. The system doesn't manage itself.
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Shrink, shrink variation, to reduce the loss.
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...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
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It's not enough to do your best you must know what to do & then do your best.
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Knowledge is the key.
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I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
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Many people in management are being paid to produce waste.
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A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
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If you do not know how to ask the right question, you discover nothing.
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You do not install quality you begin to work at it.
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Hold everybody accountable? Ridiculous!
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.
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Eliminate numerical quotas, including Management by Objectives.
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You can not define being exactly on time.
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The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
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When a system is stable, telling the worker about mistakes is only tampering.
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...the most important things we need to manage can't be measured.
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A leader's job is to help his people.
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Information is not knowledge. Let's not confuse the two.
W. Edwards Deming