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Whenever there is fear, you will get wrong figures.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Figures
Quality
Wrong
Fear
Reality
Improvement
Management
Whenever
More quotes by W. Edwards Deming
Without theory, there are no questions.
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One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.
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We should work on our process, not the outcome of our processes.
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The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
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Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
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The emphasis should be on why we do a job.
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Everyone is a customer for somebody, or a supplier to somebody.
W. Edwards Deming
A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
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Retroactive management emphasizes the bottom line.
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Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
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You do not install quality you begin to work at it.
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People need to know how their job contributes.
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We are here to make another world.
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Eliminate numerical quotas, including Management by Objectives.
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It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.
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You can only elevate individual performance by elevating that of the entire system.
W. Edwards Deming
The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one product to another, and from one type of service to another.
W. Edwards Deming
The most important figures for management of any organization are unknown and unknowable.
W. Edwards Deming
Monetary rewards are not a substitute for intrinsic motivation.
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It's not enough to do your best you must know what to do & then do your best.
W. Edwards Deming
