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The result of long-term relationships is better and better quality, and lower and lower costs.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Term
Better
Costs
Long
Lower
Relationships
Result
Cost
Results
Quality
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Plants don't close from poor workmanship, but from poor management.
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Quality is everyone's responsibility.
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When people try to do what they can not do, they wish to give up.
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To optimize the whole, we must sub-optimize the parts
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I am not reporting things about people. I am reporting things about practices.
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A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
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People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
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Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
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Quality begins with the intent, which is fixed by management.
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All anyone asks for is a chance to work with pride.
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It is not necessary to change. Survival is not mandatory.
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