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The result of long-term relationships is better and better quality, and lower and lower costs.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Better
Costs
Long
Lower
Relationships
Result
Cost
Results
Quality
Term
More quotes by W. Edwards Deming
When we cooperate, everybody wins.
W. Edwards Deming
A leader's job is to help his people.
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Quality comes not from inspection, but from improvement of the production process.
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It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.
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No one can measure the loss of business that may arise from a defective item that goes out to a customer.
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People are entitled to joy in work.
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People need to know what their jobs are.
W. Edwards Deming
You can expect what you inspect.
W. Edwards Deming
Each system is perfectly designed to give you exactly what you are getting today.
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We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
W. Edwards Deming
People care more for themselves when they contribute to the system.
W. Edwards Deming
Nobody should try to use data unless he has collected data.
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The most basic problem is that performance appraisals often don't accurately assess performance.
W. Edwards Deming
Management by results is confusing special causes with common causes.
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Quality starts in the boardroom.
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We want best efforts guided by theory.
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Does experience help? NO! Not if we are doing the wrong things.
W. Edwards Deming
You must not run your Organization as a functional hierarchy. You must understand it as a System.
W. Edwards Deming
A goal without a method is nonsense.
W. Edwards Deming
The job can't be finished only improved to please the customer.
W. Edwards Deming
