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The emphasis should be on why we do a job.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Quality
Jobs
Emphasis
Improvement
Management
More quotes by W. Edwards Deming
You do not install knowledge.
W. Edwards Deming
Anyone that enjoys his work is a pleasure to work with.
W. Edwards Deming
I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
W. Edwards Deming
The job can't be finished only improved to please the customer.
W. Edwards Deming
Without theory, there are no questions.
W. Edwards Deming
The main difference between service and manufacturing is the service department doesn't know that they have a product.
W. Edwards Deming
Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
W. Edwards Deming
If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
W. Edwards Deming
Everyone is a customer for somebody, or a supplier to somebody.
W. Edwards Deming
The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
You do not find knowledge in a dictionary, only information.
W. Edwards Deming
Learning is not compulsory it's voluntary... But to survive, we must learn.
W. Edwards Deming
3% of the problems have figures, 97% of the problems do not.
W. Edwards Deming
Stamping out fires is a lot of fun, but it is only putting things back the way they were.
W. Edwards Deming
Each system is perfectly designed to give you exactly what you are getting today.
W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process.
W. Edwards Deming
Quality begins with the intent, which is fixed by management.
W. Edwards Deming
We must understand variation.
W. Edwards Deming
Monetary rewards are not a substitute for intrinsic motivation.
W. Edwards Deming
You can not hear what you do not understand.
W. Edwards Deming
