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All anyone asks for is a chance to work with pride.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Asks
Anyone
Chance
Work
Management
Pride
Quality
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The transformation will come from leadership.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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We know what we told him, but we don't know what he heard.
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Retroactive management emphasizes the bottom line.
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People learn in different ways: reading, listening, pictures, watching.
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Zero defects is a super highway going down the tube.
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Mere allocation of huge sums of money for quality will not bring quality.
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The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
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Now, we learn that a system must have an aim. Without an aim, there is no system.
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Nobody should try to use data unless he has collected data.
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The individual has been crushed by our style of management today.
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Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
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Management's job is to optimize the whole system.
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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
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Plants don't close from poor workmanship, but from poor management.
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Meeting specifications is not enough.
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Manage the cause, not the result.
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