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If you can't describe what you are doing as a process, you don't know what you're doing.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Projects
Process
Business
Measurement
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Managers
More quotes by W. Edwards Deming
The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one product to another, and from one type of service to another.
W. Edwards Deming
Management by results is confusing special causes with common causes.
W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process.
W. Edwards Deming
The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
W. Edwards Deming
We have to bring back the individual. Management has smothered the individual.
W. Edwards Deming
The emphasis should be on why we do a job.
W. Edwards Deming
For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.
W. Edwards Deming
Any two people have different ideas of what is important.
W. Edwards Deming
Nothing happens without personal transformation.
W. Edwards Deming
When a system is stable, telling the worker about mistakes is only tampering.
W. Edwards Deming
We should be guided by theory, not by numbers.
W. Edwards Deming
People care more for themselves when they contribute to the system.
W. Edwards Deming
When we cooperate, everybody wins.
W. Edwards Deming
People need to know what their jobs are.
W. Edwards Deming
A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
W. Edwards Deming
It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough action is required.
W. Edwards Deming
Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
W. Edwards Deming
You do not install quality you begin to work at it.
W. Edwards Deming
You should not ask questions without knowledge.
W. Edwards Deming
You must not run your Organization as a functional hierarchy. You must understand it as a System.
W. Edwards Deming
