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It is not necessary to change. Survival is not mandatory.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Quality
Change
Kaizen
Mandatory
Adapting
Aging
Meaningful
Survival
Necessary
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We must satisfy our customers.
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People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.
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It only takes a little innovation.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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Quality comes not from inspection, but from improvement of the production process.
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Just because you can measure everything doesn't mean that you should.
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A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
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You can not define being exactly on time.
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A goal without a method is nonsense.
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Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
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The transformation will come from leadership.
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Quality is pride of workmanship.
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Information is not knowledge. Let's not confuse the two.
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Knowledge is the key.
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In God we trust all others bring data.
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A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
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Confusing common causes with special causes will only make things worse.
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The most important measures are both unknown and unknowable.
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Don't expect smart people to listen to you without proof.
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Whenever there is fear, you will get wrong figures.
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