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Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Inspirational
Customers
Profit
Service
Projects
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Boast
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Repeat
Business
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Project
More quotes by W. Edwards Deming
In God we trust all others bring data.
W. Edwards Deming
Managing by results only makes things worse.
W. Edwards Deming
Management is prediction.
W. Edwards Deming
You do not install quality you begin to work at it.
W. Edwards Deming
The job can't be finished only improved to please the customer.
W. Edwards Deming
The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
W. Edwards Deming
Each system is perfectly designed to give you exactly what you are getting today.
W. Edwards Deming
The most basic problem is that performance appraisals often don't accurately assess performance.
W. Edwards Deming
The most important figures for management of any organization are unknown and unknowable.
W. Edwards Deming
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
W. Edwards Deming
Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
W. Edwards Deming
Any two people have different ideas of what is important.
W. Edwards Deming
Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
W. Edwards Deming
Quality is pride of workmanship.
W. Edwards Deming
Management's job is to optimize the whole system.
W. Edwards Deming
One cannot be successful on visible figures alone ... the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them.
W. Edwards Deming
Without theory, there are no questions.
W. Edwards Deming
It's not enough to do your best you must know what to do & then do your best.
W. Edwards Deming
Manage the cause, not the result.
W. Edwards Deming
There is no knowledge without theory.
W. Edwards Deming
