A great library is one nobody notices because it is always there, and always has what people need.

Everone has a pain thermometer that goes from zero to ten. No one will make a change until they reach ten. Nine won't do it. At nine you are still afraid. Only ten will move you, and when you're there, you'll know. No one can make that decision for you.

The good, the bad, that's just life. Let it go. There's no need to fret about the past. The question is: who are you going to share it with tomorrow?

A great library doesn't have to be big or beautiful. It doesn't have to have the best facilities or the most efficient staff or the most users. A great library provides. It is enmeshed in the life of a community in a way that makes it indispensable. A great library is one nobody notices because it is always there, and always has what people need.

There is nothing on God's green earth that someone won't complain about including both God and green earth.