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Success is getting to a point where you'd be truly OK with losing everything you have and starting over.

Tony Hsieh

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Tony Hsieh
Age: 46 †
Born: 1973
Born: December 12
Died: 2020
Died: November 27
Businessperson
Computer Scientist
Entrepreneur
Internet Entrepreneur
Urbana
Illinois
Xie Jiahua
Tony Xie
Success
Everything
Starting
Losing
Truly
Getting
Point

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Don't be cocky. Don't be flashy. There's always someone better than you.
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SEO expertise is a core need for today's online businesses.
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There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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Inspire other communities and cities to reinvent themselves.
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Have fun. The game is a lot more enjoyable when you're trying to do more than just make money.
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Your personal core values define who you are, and a company's core values ultimately define the company's character and brand. For individuals, character is destiny. For organizations, culture is destiny.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company.
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Rather than focus on trying to get a lot of customers to market yourself, really focus more on the actual product or service itself and existing users to, like, what would make them happier, what would make them come back more and more times or in our case buy more often.
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If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn't have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
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To never forget that the most important thing in life is the quality of life we lead.
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Most companies are very quick to hire and slow to fire, when really it should be the other way around.
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Things are never as bad or as good as they seem.
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I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.
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You've gotta love the game. To become really good, you need to live it and sleep it.
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We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service.
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Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
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Just figure out what your personal values are then just make those the corporate values.
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Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers.
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Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.
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