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It doesn't cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
Tony Hsieh
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Tony Hsieh
Age: 46 †
Born: 1973
Born: December 12
Died: 2020
Died: November 27
Businessperson
Computer Scientist
Entrepreneur
Internet Entrepreneur
Urbana
Illinois
Xie Jiahua
Tony Xie
Cost
Eye
Hallway
Doesn
Hallways
Else
Whereas
Someone
Corporations
Anything
Contact
Avoid
Pass
More quotes by Tony Hsieh
Sorry, investing was pretty boring and I really missed being part of building something. I felt like I was always standing on the sidelines, so Zappos... really liked the people there and got involved full-time and I've been full-time ever since.
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Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
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To WOW, you must differentiate yourself, which means do something a little unconventional and innovative. You must do something that’s above and beyond what’s expected. And whatever you do must have an emotional impact on the receiver.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it's when things are going well it covers up a lot of mistakes and bad decisions because you're growing so quickly.
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Things are never as bad or as good as they seem.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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Instead of getting an iPad, I now use my iPhone with a giant magnifying glass attached to my face.
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There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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If you're worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
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Success is getting to a point where you'd be truly OK with losing everything you have and starting over.
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The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
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Studies find top 3 most stressful moments in people's lives: death, divorce, and properly pronouncing Worcestershire sauce.
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The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn't based on external factors.
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If someone is self-aware, then they can always continue to grow. If they're not self-aware, I think it's harder for them to evolve or adapt beyond who they already are.
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I think the most important thing is just if you hire people whose personal values match the corporate core values - and not just the stated ones.
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For individuals, character is destiny. For organizations, culture is destiny.
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Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).
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Inspire other communities and cities to reinvent themselves.
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Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
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I made a list of the happiest periods of my life & I realized that none of them involve money.
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