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If someone is self-aware, then they can always continue to grow. If they're not self-aware, I think it's harder for them to evolve or adapt beyond who they already are.
Tony Hsieh
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Tony Hsieh
Age: 46 †
Born: 1973
Born: December 12
Died: 2020
Died: November 27
Businessperson
Computer Scientist
Entrepreneur
Internet Entrepreneur
Urbana
Illinois
Xie Jiahua
Tony Xie
Already
Grows
Adapt
Someone
Evolve
Self
Aware
Always
Continue
Think
Harder
Thinking
Beyond
Grow
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...the best leaders are servant leaders - they serve those they lead.
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I made a list of the happiest periods of my life & I realized that none of them involve money.
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I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it's a skill that you can apply in life in general, whether you end up in computer science or not.
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Zappos is a customer service company that just happens to sell shoes.
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Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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Have fun. The game is a lot more enjoyable when you're trying to do more than just make money.
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A lot of people realize I don't have to work in this job that I'm miserable at every year, or every day, and I don't have to live in, for example, New York City where it's super expensive and if I live somewhere else that is less expensive and could pursue my passion like, I can afford to do that.
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The brand is just a lagging indicator of a company's culture.
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Most companies are very quick to hire and slow to fire, when really it should be the other way around.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it's when things are going well it covers up a lot of mistakes and bad decisions because you're growing so quickly.
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Success is getting to a point where you'd be truly OK with losing everything you have and starting over.
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SEO expertise is a core need for today's online businesses.
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To never forget that the most important thing in life is the quality of life we lead.
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I think the most important thing is just if you hire people whose personal values match the corporate core values - and not just the stated ones.
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For individuals, character is destiny. For organizations, culture is destiny.
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Having a higher purpose is more than just about profits. You actually end up making more profits in the long run because employees really are a lot more engaged and customers see the higher purpose in the company.
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I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.
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To WOW, you must differentiate yourself, which means do something a little unconventional and innovative. You must do something that’s above and beyond what’s expected. And whatever you do must have an emotional impact on the receiver.
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We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.
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