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I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it's a skill that you can apply in life in general, whether you end up in computer science or not.
Tony Hsieh
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Tony Hsieh
Age: 46 †
Born: 1973
Born: December 12
Died: 2020
Died: November 27
Businessperson
Computer Scientist
Entrepreneur
Internet Entrepreneur
Urbana
Illinois
Xie Jiahua
Tony Xie
Way
Force
Slightly
Think
Everyone
Apply
Thinking
Science
Skill
Life
Ends
Forces
Littles
Skills
Little
Computer
Different
General
Really
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Exposure
More quotes by Tony Hsieh
Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
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We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it's when things are going well it covers up a lot of mistakes and bad decisions because you're growing so quickly.
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I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.
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Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company.
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Twitter is like hugging. Just because it's hard to measure the return on investment doesn't mean there isn't value there.
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If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn't have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
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There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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The brand is just a lagging indicator of a company's culture.
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Most companies are very quick to hire and slow to fire, when really it should be the other way around.
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Learn by doing. Theory is nice, but nothing replaces actual experience.
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A lot of people realize I don't have to work in this job that I'm miserable at every year, or every day, and I don't have to live in, for example, New York City where it's super expensive and if I live somewhere else that is less expensive and could pursue my passion like, I can afford to do that.
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Zappos is a customer service company that just happens to sell shoes.
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Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.
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Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
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If someone is self-aware, then they can always continue to grow. If they're not self-aware, I think it's harder for them to evolve or adapt beyond who they already are.
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Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).
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...the best leaders are servant leaders - they serve those they lead.
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Things are never as bad or as good as they seem.
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The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
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