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I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it's a skill that you can apply in life in general, whether you end up in computer science or not.

Tony Hsieh

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Tony Hsieh
Age: 46 †
Born: 1973
Born: December 12
Died: 2020
Died: November 27
Businessperson
Computer Scientist
Entrepreneur
Internet Entrepreneur
Urbana
Illinois
Xie Jiahua
Tony Xie
Life
Ends
Forces
Littles
Skills
Little
Computer
Different
General
Really
Whether
Exposure
Way
Force
Slightly
Think
Everyone
Apply
Thinking
Science
Skill

More quotes by Tony Hsieh

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You've gotta love the game. To become really good, you need to live it and sleep it.
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Zappos is a customer service company that just happens to sell shoes.
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Studies find top 3 most stressful moments in people's lives: death, divorce, and properly pronouncing Worcestershire sauce.
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Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.
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A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it's when things are going well it covers up a lot of mistakes and bad decisions because you're growing so quickly.
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Your personal core values define who you are, and a company's core values ultimately define the company's character and brand. For individuals, character is destiny. For organizations, culture is destiny.
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Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our philosophy has been to take most of the money we would have spent on paid advertising and invest it into customer service and the customer experience instead, letting our customers do the marketing for us through word of mouth.
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Have fun. The game is a lot more enjoyable when you're trying to do more than just make money.
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Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers.
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Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
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If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn't have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
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Rather than focus on trying to get a lot of customers to market yourself, really focus more on the actual product or service itself and existing users to, like, what would make them happier, what would make them come back more and more times or in our case buy more often.
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The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn't based on external factors.
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A great brand is a story that never stops unfolding.
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Most companies are very quick to hire and slow to fire, when really it should be the other way around.
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Instead of getting an iPad, I now use my iPhone with a giant magnifying glass attached to my face.
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I believe that there's something interesting about anyone and everyone - you just have to figure out what that something is.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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Inspire other communities and cities to reinvent themselves.
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