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Instead of getting an iPad, I now use my iPhone with a giant magnifying glass attached to my face.

Tony Hsieh

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Tony Hsieh
Age: 46 †
Born: 1973
Born: December 12
Died: 2020
Died: November 27
Businessperson
Computer Scientist
Entrepreneur
Internet Entrepreneur
Urbana
Illinois
Xie Jiahua
Tony Xie
Glass
Glasses
Ipad
Instead
Ipads
Face
Magnifying
Getting
Iphone
Faces
Attached
Use
Giant
Giants

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I believe that there's something interesting about anyone and everyone - you just have to figure out what that something is.
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Learn by doing. Theory is nice, but nothing replaces actual experience.
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Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
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I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.
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SEO expertise is a core need for today's online businesses.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company.
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Most companies are very quick to hire and slow to fire, when really it should be the other way around.
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There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it's a skill that you can apply in life in general, whether you end up in computer science or not.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it's when things are going well it covers up a lot of mistakes and bad decisions because you're growing so quickly.
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The brand is just a lagging indicator of a company's culture.
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Rather than focus on trying to get a lot of customers to market yourself, really focus more on the actual product or service itself and existing users to, like, what would make them happier, what would make them come back more and more times or in our case buy more often.
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If someone is self-aware, then they can always continue to grow. If they're not self-aware, I think it's harder for them to evolve or adapt beyond who they already are.
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Don't be cocky. Don't be flashy. There's always someone better than you.
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Help shape the stories that people are telling about you.
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For individuals, character is destiny. For organizations, culture is destiny.
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Just figure out what your personal values are then just make those the corporate values.
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Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers.
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I think the most important thing is just if you hire people whose personal values match the corporate core values - and not just the stated ones.
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