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Instead of getting an iPad, I now use my iPhone with a giant magnifying glass attached to my face.

Tony Hsieh

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Tony Hsieh
Age: 46 †
Born: 1973
Born: December 12
Died: 2020
Died: November 27
Businessperson
Computer Scientist
Entrepreneur
Internet Entrepreneur
Urbana
Illinois
Xie Jiahua
Tony Xie
Use
Giant
Giants
Glass
Glasses
Ipad
Instead
Ipads
Face
Magnifying
Getting
Iphone
Faces
Attached

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Studies find top 3 most stressful moments in people's lives: death, divorce, and properly pronouncing Worcestershire sauce.
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We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service.
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It doesn't cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
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I believe that there's something interesting about anyone and everyone - you just have to figure out what that something is.
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Your personal core values define who you are, and a company's core values ultimately define the company's character and brand. For individuals, character is destiny. For organizations, culture is destiny.
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Just figure out what your personal values are then just make those the corporate values.
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You've gotta love the game. To become really good, you need to live it and sleep it.
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I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.
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A great brand is a story that never stops unfolding.
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The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn't based on external factors.
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Twitter is like hugging. Just because it's hard to measure the return on investment doesn't mean there isn't value there.
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Inspire other communities and cities to reinvent themselves.
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For individuals, character is destiny. For organizations, culture is destiny.
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Sorry, investing was pretty boring and I really missed being part of building something. I felt like I was always standing on the sidelines, so Zappos... really liked the people there and got involved full-time and I've been full-time ever since.
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Money alone isn't enough to bring happiness... happiness is when you're actually truly ok with losing everything you have.
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I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it's a skill that you can apply in life in general, whether you end up in computer science or not.
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SEO expertise is a core need for today's online businesses.
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Rather than focus on trying to get a lot of customers to market yourself, really focus more on the actual product or service itself and existing users to, like, what would make them happier, what would make them come back more and more times or in our case buy more often.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it's when things are going well it covers up a lot of mistakes and bad decisions because you're growing so quickly.
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Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers.
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