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Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
Tony Hsieh
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Tony Hsieh
Age: 46 †
Born: 1973
Born: December 12
Died: 2020
Died: November 27
Businessperson
Computer Scientist
Entrepreneur
Internet Entrepreneur
Urbana
Illinois
Xie Jiahua
Tony Xie
True
Principle
Decisions
Follow
Principles
Pretty
Decision
Actually
Easy
More quotes by Tony Hsieh
To never forget that the most important thing in life is the quality of life we lead.
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We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.
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If you're worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
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Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).
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Zappos is a customer service company that just happens to sell shoes.
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...the best leaders are servant leaders - they serve those they lead.
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Things are never as bad or as good as they seem.
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Inspire other communities and cities to reinvent themselves.
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For individuals, character is destiny. For organizations, culture is destiny.
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Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
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You've gotta love the game. To become really good, you need to live it and sleep it.
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Your personal core values define who you are, and a company's core values ultimately define the company's character and brand. For individuals, character is destiny. For organizations, culture is destiny.
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It doesn't cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
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SEO expertise is a core need for today's online businesses.
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Twitter is like hugging. Just because it's hard to measure the return on investment doesn't mean there isn't value there.
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Have fun. The game is a lot more enjoyable when you're trying to do more than just make money.
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Studies find top 3 most stressful moments in people's lives: death, divorce, and properly pronouncing Worcestershire sauce.
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There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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Sorry, investing was pretty boring and I really missed being part of building something. I felt like I was always standing on the sidelines, so Zappos... really liked the people there and got involved full-time and I've been full-time ever since.
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A lot of people realize I don't have to work in this job that I'm miserable at every year, or every day, and I don't have to live in, for example, New York City where it's super expensive and if I live somewhere else that is less expensive and could pursue my passion like, I can afford to do that.
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