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I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.
Tony Hsieh
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Tony Hsieh
Age: 46 †
Born: 1973
Born: December 12
Died: 2020
Died: November 27
Businessperson
Computer Scientist
Entrepreneur
Internet Entrepreneur
Urbana
Illinois
Xie Jiahua
Tony Xie
Life
Happiness
Equals
Success
Enjoying
Enjoy
Assume
Culture
Assuming
Money
Ultimately
Thought
Easily
Really
Stop
Brainwashed
Thinking
Society
Default
More quotes by Tony Hsieh
If someone is self-aware, then they can always continue to grow. If they're not self-aware, I think it's harder for them to evolve or adapt beyond who they already are.
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A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly.
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Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers.
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Things are never as bad or as good as they seem.
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Instead of getting an iPad, I now use my iPhone with a giant magnifying glass attached to my face.
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Success is getting to a point where you'd be truly OK with losing everything you have and starting over.
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It doesn't cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
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Learn by doing. Theory is nice, but nothing replaces actual experience.
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Your personal core values define who you are, and a company's core values ultimately define the company's character and brand. For individuals, character is destiny. For organizations, culture is destiny.
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Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
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We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.
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Having a higher purpose is more than just about profits. You actually end up making more profits in the long run because employees really are a lot more engaged and customers see the higher purpose in the company.
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SEO expertise is a core need for today's online businesses.
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...the best leaders are servant leaders - they serve those they lead.
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A lot of people realize I don't have to work in this job that I'm miserable at every year, or every day, and I don't have to live in, for example, New York City where it's super expensive and if I live somewhere else that is less expensive and could pursue my passion like, I can afford to do that.
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To never forget that the most important thing in life is the quality of life we lead.
Tony Hsieh
The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
Tony Hsieh
Inspire other communities and cities to reinvent themselves.
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Zappos is a customer service company that just happens to sell shoes.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it's when things are going well it covers up a lot of mistakes and bad decisions because you're growing so quickly.
Tony Hsieh