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I believe that there's something interesting about anyone and everyone - you just have to figure out what that something is.
Tony Hsieh
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Tony Hsieh
Age: 46 †
Born: 1973
Born: December 12
Died: 2020
Died: November 27
Businessperson
Computer Scientist
Entrepreneur
Internet Entrepreneur
Urbana
Illinois
Xie Jiahua
Tony Xie
Interesting
Everyone
Something
Believe
Figure
Figures
Motivational
Anyone
More quotes by Tony Hsieh
Success is getting to a point where you'd be truly OK with losing everything you have and starting over.
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Things are never as bad or as good as they seem.
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To WOW, you must differentiate yourself, which means do something a little unconventional and innovative. You must do something that’s above and beyond what’s expected. And whatever you do must have an emotional impact on the receiver.
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Zappos is a customer service company that just happens to sell shoes.
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I think the most important thing is just if you hire people whose personal values match the corporate core values - and not just the stated ones.
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Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company.
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Instead of getting an iPad, I now use my iPhone with a giant magnifying glass attached to my face.
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Help shape the stories that people are telling about you.
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If you're worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it's when things are going well it covers up a lot of mistakes and bad decisions because you're growing so quickly.
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A lot of people realize I don't have to work in this job that I'm miserable at every year, or every day, and I don't have to live in, for example, New York City where it's super expensive and if I live somewhere else that is less expensive and could pursue my passion like, I can afford to do that.
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The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
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Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers.
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Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
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Don't be cocky. Don't be flashy. There's always someone better than you.
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Inspire other communities and cities to reinvent themselves.
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Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
Tony Hsieh
The brand is just a lagging indicator of a company's culture.
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I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.
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Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
Tony Hsieh