Quote

I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.

Tony Hsieh

Change background

T
T
T

Change font

TAGS & TOPICS

Tony Hsieh
Age: 46 †
Born: 1973
Born: December 12
Died: 2020
Died: November 27
Businessperson
Computer Scientist
Entrepreneur
Internet Entrepreneur
Urbana
Illinois
Xie Jiahua
Tony Xie
Roles
Employee
Views
Individuality
Environment
Customers
Inspirational
Shining
Come
Role
Personalities
Different
Personality
Individualism
Trying
Creativity
Employees
View
Shine

More quotes by Tony Hsieh

Image
Just figure out what your personal values are then just make those the corporate values.
Tony Hsieh
Image
The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
Tony Hsieh
Image
You've gotta love the game. To become really good, you need to live it and sleep it.
Tony Hsieh
Image
Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers.
Tony Hsieh
Image
Instead of getting an iPad, I now use my iPhone with a giant magnifying glass attached to my face.
Tony Hsieh
Image
We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service.
Tony Hsieh
Image
Sorry, investing was pretty boring and I really missed being part of building something. I felt like I was always standing on the sidelines, so Zappos... really liked the people there and got involved full-time and I've been full-time ever since.
Tony Hsieh
Image
Things are never as bad or as good as they seem.
Tony Hsieh
Image
If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn't have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
Tony Hsieh
Image
Help shape the stories that people are telling about you.
Tony Hsieh
Image
There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
Tony Hsieh
Image
The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn't based on external factors.
Tony Hsieh
Image
I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.
Tony Hsieh
Image
Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
Tony Hsieh
Image
If someone is self-aware, then they can always continue to grow. If they're not self-aware, I think it's harder for them to evolve or adapt beyond who they already are.
Tony Hsieh
Image
Don't be cocky. Don't be flashy. There's always someone better than you.
Tony Hsieh
Image
Zappos is a customer service company that just happens to sell shoes.
Tony Hsieh
Image
A great brand is a story that never stops unfolding.
Tony Hsieh
Image
Zappos uses call center technology to track average call time per agent. But the goal isn't to reduce this average - it's more important that we make an emotional connection with the customer, rather than just quickly getting them off the phone.
Tony Hsieh
Image
SEO expertise is a core need for today's online businesses.
Tony Hsieh