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I made a list of the happiest periods of my life & I realized that none of them involve money.

Tony Hsieh

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Tony Hsieh
Age: 46 †
Born: 1973
Born: December 12
Died: 2020
Died: November 27
Businessperson
Computer Scientist
Entrepreneur
Internet Entrepreneur
Urbana
Illinois
Xie Jiahua
Tony Xie
Lists
Realized
Periods
None
Moral
Money
Involve
Made
Happiest
Life
List

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A great brand is a story that never stops unfolding.
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I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it's a skill that you can apply in life in general, whether you end up in computer science or not.
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Rather than focus on trying to get a lot of customers to market yourself, really focus more on the actual product or service itself and existing users to, like, what would make them happier, what would make them come back more and more times or in our case buy more often.
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Success is getting to a point where you'd be truly OK with losing everything you have and starting over.
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A lot of people realize I don't have to work in this job that I'm miserable at every year, or every day, and I don't have to live in, for example, New York City where it's super expensive and if I live somewhere else that is less expensive and could pursue my passion like, I can afford to do that.
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Most companies are very quick to hire and slow to fire, when really it should be the other way around.
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SEO expertise is a core need for today's online businesses.
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Help shape the stories that people are telling about you.
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For individuals, character is destiny. For organizations, culture is destiny.
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There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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I believe that there's something interesting about anyone and everyone - you just have to figure out what that something is.
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Have fun. The game is a lot more enjoyable when you're trying to do more than just make money.
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Things are never as bad or as good as they seem.
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If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn't have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
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If you're worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
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Learn by doing. Theory is nice, but nothing replaces actual experience.
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Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
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Zappos uses call center technology to track average call time per agent. But the goal isn't to reduce this average - it's more important that we make an emotional connection with the customer, rather than just quickly getting them off the phone.
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Instead of getting an iPad, I now use my iPhone with a giant magnifying glass attached to my face.
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Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers.
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