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I made a list of the happiest periods of my life & I realized that none of them involve money.

Tony Hsieh

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Tony Hsieh
Age: 46 †
Born: 1973
Born: December 12
Died: 2020
Died: November 27
Businessperson
Computer Scientist
Entrepreneur
Internet Entrepreneur
Urbana
Illinois
Xie Jiahua
Tony Xie
Money
Involve
Made
Happiest
Life
List
Lists
Realized
Periods
None
Moral

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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it's a skill that you can apply in life in general, whether you end up in computer science or not.
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The brand is just a lagging indicator of a company's culture.
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Studies find top 3 most stressful moments in people's lives: death, divorce, and properly pronouncing Worcestershire sauce.
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I believe that there's something interesting about anyone and everyone - you just have to figure out what that something is.
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For individuals, character is destiny. For organizations, culture is destiny.
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Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
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Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
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Twitter is like hugging. Just because it's hard to measure the return on investment doesn't mean there isn't value there.
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To WOW, you must differentiate yourself, which means do something a little unconventional and innovative. You must do something that’s above and beyond what’s expected. And whatever you do must have an emotional impact on the receiver.
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Money alone isn't enough to bring happiness... happiness is when you're actually truly ok with losing everything you have.
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There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly.
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We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.
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If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn't have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
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SEO expertise is a core need for today's online businesses.
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Things are never as bad or as good as they seem.
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To never forget that the most important thing in life is the quality of life we lead.
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Rather than focus on trying to get a lot of customers to market yourself, really focus more on the actual product or service itself and existing users to, like, what would make them happier, what would make them come back more and more times or in our case buy more often.
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