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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?

Tony Hsieh

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Tony Hsieh
Age: 46 †
Born: 1973
Born: December 12
Died: 2020
Died: November 27
Businessperson
Computer Scientist
Entrepreneur
Internet Entrepreneur
Urbana
Illinois
Xie Jiahua
Tony Xie
Employee
Partners
Customers
Comfortable
Asks
Culture
Everything
Printing
Would
Employees

More quotes by Tony Hsieh

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Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company.
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Inspire other communities and cities to reinvent themselves.
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If you're worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
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Success is getting to a point where you'd be truly OK with losing everything you have and starting over.
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Money alone isn't enough to bring happiness... happiness is when you're actually truly ok with losing everything you have.
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Zappos is a customer service company that just happens to sell shoes.
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There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it's when things are going well it covers up a lot of mistakes and bad decisions because you're growing so quickly.
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Your personal core values define who you are, and a company's core values ultimately define the company's character and brand. For individuals, character is destiny. For organizations, culture is destiny.
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I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.
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We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.
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To never forget that the most important thing in life is the quality of life we lead.
Tony Hsieh
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Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
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Instead of getting an iPad, I now use my iPhone with a giant magnifying glass attached to my face.
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To WOW, you must differentiate yourself, which means do something a little unconventional and innovative. You must do something that’s above and beyond what’s expected. And whatever you do must have an emotional impact on the receiver.
Tony Hsieh
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I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.
Tony Hsieh
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I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it's a skill that you can apply in life in general, whether you end up in computer science or not.
Tony Hsieh
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Twitter is like hugging. Just because it's hard to measure the return on investment doesn't mean there isn't value there.
Tony Hsieh
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Help shape the stories that people are telling about you.
Tony Hsieh
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Just figure out what your personal values are then just make those the corporate values.
Tony Hsieh