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Launching a business is kind of like a motorboat: You can go very quickly and turn fast.

Tony Hsieh

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Tony Hsieh
Age: 46 †
Born: 1973
Born: December 12
Died: 2020
Died: November 27
Businessperson
Computer Scientist
Entrepreneur
Internet Entrepreneur
Urbana
Illinois
Xie Jiahua
Tony Xie
Business
Kind
Like
Launching
Quickly
Fast
Turn
Turns

More quotes by Tony Hsieh

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Studies find top 3 most stressful moments in people's lives: death, divorce, and properly pronouncing Worcestershire sauce.
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Inspire other communities and cities to reinvent themselves.
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To WOW, you must differentiate yourself, which means do something a little unconventional and innovative. You must do something that’s above and beyond what’s expected. And whatever you do must have an emotional impact on the receiver.
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Having a higher purpose is more than just about profits. You actually end up making more profits in the long run because employees really are a lot more engaged and customers see the higher purpose in the company.
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Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers.
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...the best leaders are servant leaders - they serve those they lead.
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A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly.
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Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
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If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn't have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
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To never forget that the most important thing in life is the quality of life we lead.
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The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
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Don't be cocky. Don't be flashy. There's always someone better than you.
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Just figure out what your personal values are then just make those the corporate values.
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I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.
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Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
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Rather than focus on trying to get a lot of customers to market yourself, really focus more on the actual product or service itself and existing users to, like, what would make them happier, what would make them come back more and more times or in our case buy more often.
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Money alone isn't enough to bring happiness... happiness is when you're actually truly ok with losing everything you have.
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We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service.
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If you're worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
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Things are never as bad or as good as they seem.
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