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Money alone isn't enough to bring happiness... happiness is when you're actually truly ok with losing everything you have.

Tony Hsieh

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Tony Hsieh
Age: 46 †
Born: 1973
Born: December 12
Died: 2020
Died: November 27
Businessperson
Computer Scientist
Entrepreneur
Internet Entrepreneur
Urbana
Illinois
Xie Jiahua
Tony Xie
Bring
Alone
Happiness
Actually
Culture
Money
Everything
Losing
Enough
Truly

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Studies find top 3 most stressful moments in people's lives: death, divorce, and properly pronouncing Worcestershire sauce.
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I believe that there's something interesting about anyone and everyone - you just have to figure out what that something is.
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If someone is self-aware, then they can always continue to grow. If they're not self-aware, I think it's harder for them to evolve or adapt beyond who they already are.
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Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).
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I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it's a skill that you can apply in life in general, whether you end up in computer science or not.
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I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.
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There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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A great brand is a story that never stops unfolding.
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If you're worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
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I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.
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Help shape the stories that people are telling about you.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it's when things are going well it covers up a lot of mistakes and bad decisions because you're growing so quickly.
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For individuals, character is destiny. For organizations, culture is destiny.
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Twitter is like hugging. Just because it's hard to measure the return on investment doesn't mean there isn't value there.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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I made a list of the happiest periods of my life & I realized that none of them involve money.
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Rather than focus on trying to get a lot of customers to market yourself, really focus more on the actual product or service itself and existing users to, like, what would make them happier, what would make them come back more and more times or in our case buy more often.
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Zappos uses call center technology to track average call time per agent. But the goal isn't to reduce this average - it's more important that we make an emotional connection with the customer, rather than just quickly getting them off the phone.
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You've gotta love the game. To become really good, you need to live it and sleep it.
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Success is getting to a point where you'd be truly OK with losing everything you have and starting over.
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