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Don't be cocky. Don't be flashy. There's always someone better than you.
Tony Hsieh
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Tony Hsieh
Age: 46 †
Born: 1973
Born: December 12
Died: 2020
Died: November 27
Businessperson
Computer Scientist
Entrepreneur
Internet Entrepreneur
Urbana
Illinois
Xie Jiahua
Tony Xie
Inspirational
Someone
Better
Always
Flashy
Cocky
Entrepreneur
Business
More quotes by Tony Hsieh
...the best leaders are servant leaders - they serve those they lead.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
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Instead of getting an iPad, I now use my iPhone with a giant magnifying glass attached to my face.
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The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
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Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.
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Inspire other communities and cities to reinvent themselves.
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Money alone isn't enough to bring happiness... happiness is when you're actually truly ok with losing everything you have.
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Zappos uses call center technology to track average call time per agent. But the goal isn't to reduce this average - it's more important that we make an emotional connection with the customer, rather than just quickly getting them off the phone.
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If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn't have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
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If someone is self-aware, then they can always continue to grow. If they're not self-aware, I think it's harder for them to evolve or adapt beyond who they already are.
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SEO expertise is a core need for today's online businesses.
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Help shape the stories that people are telling about you.
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A lot of people realize I don't have to work in this job that I'm miserable at every year, or every day, and I don't have to live in, for example, New York City where it's super expensive and if I live somewhere else that is less expensive and could pursue my passion like, I can afford to do that.
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Rather than focus on trying to get a lot of customers to market yourself, really focus more on the actual product or service itself and existing users to, like, what would make them happier, what would make them come back more and more times or in our case buy more often.
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Things are never as bad or as good as they seem.
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For individuals, character is destiny. For organizations, culture is destiny.
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To never forget that the most important thing in life is the quality of life we lead.
Tony Hsieh
There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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The brand is just a lagging indicator of a company's culture.
Tony Hsieh
