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When it comes to e-book playback devices and software, I have always thought that the emphasis on ergonomic concerns as a tipping point for the end-user population was misplaced.
Tom Peters
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Tom Peters
Age: 81
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Concern
Tipping
Point
User
Comes
Concerns
Ends
Emphasis
Thought
Users
Book
Devices
Always
Software
Playback
Population
Misplaced
More quotes by Tom Peters
Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does. Having tried this for several months, however, I can report from the trenches that, for me, immersive listening is as intellectually challenging, stimulating, and rewarding as immersive reading.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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A while back, I came across a line attributed to IBM founder Thomas Watson. If you want to achieve excellence, he said, you can get there today. As of this second, quit doing less-than-excellent work.
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Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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For me, reading is reading.
Tom Peters
Perception is all there is. If the customer think he's right, he's right.
Tom Peters
When you choose a managerial path, you are choosing to devote your life to people. Period.
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We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments.
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Are you placing enough interesting, freakish, long shot, weirdo bets?
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Business is about people. It's about passion. It's about bold ideas, bold small ideas or bold large ideas.
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Design is so critical it should be on the agenda of every meeting in every single department.
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The selfish leader will attempt to lead others for their own gain and for the detriment of others.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone.
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Send 10-TEN!!-people flowers. Today. As Thank yous for good things small-or even large-done in the last two weeks.
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Think about the market, think about the design, and think about who is going to design for that market. Hit the mark.
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I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you've got two kids, to start a coffee shop.
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Make an extensive table of project 'deliverables'. Label one column 'as requested'. Create another column labeled 'could be'. Make each 'could be' wild and woolly!
Tom Peters
Now that gigabytes of accessible, malleable information can be carried in one's pocket, we probably will start to see some widespread shifts and trends in how and where people interact with digital documents.
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We are all Michaelangelos.
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