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If you're a leader, your whole reason for living is to help human beings develop - to really develop people and make work a place that's energetic and exciting and a growth opportunity, whether you're running a Housekeeping Department or Google. I mean, this is not rocket science.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
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Baltimore
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Help
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More quotes by Tom Peters

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When you choose a managerial path, you are choosing to devote your life to people. Period.
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I'm fundamentally not interested in the Fortune 500 companies - in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
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There is no such thing as an insignificant improvement.
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If not excellence, what? If not excellence now, when?
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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I don't know what it means to manage the human imagination, but I do know that imagination is the main source of value in the new economy. And I know we'd better figure out the answer to my question-quick.
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Effective listening is a professional achievement-achieved only through hard work.
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Change is not so much about being the first one to embrace a new idea, but being the first to forget an old one
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He who makes the quickest, coolest prototypes reigns!
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Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Business is about people. It's about passion. It's about bold ideas, bold small ideas or bold large ideas.
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Books were rare,expensive, time-consuming to create and copy, and difficult to transport. That is why collections ofprint-based books developed around centers of religious belief, learning, and wealth. It was cheaper andeasier for people to come to the collection than for the collection, or parts of the collection, to go to thepeople.
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Champions are pioneers, and pioneers get shot at. The companies that get the most from champions, therefore, are those that have rich support network so their pioneers will flourish. This point is so important it's hard to overstress. No support systems, no champions. No champions, no innovations.
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Execution Excellence! (Show up on time! Leave last!)
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Formula for success: Underpromise and overachieve.
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The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.
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The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
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If timing ain't everything, it's damn close
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Think about the market, think about the design, and think about who is going to design for that market. Hit the mark.
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Forget loyalty. Or at least loyalty to one's corporation. Try loyalty to your Rolodex-your network-instead.
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