Quote

The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided.

Tom Peters

Change background

T
T
T

Change font

TAGS & TOPICS

Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Values
Comes
Added
Experience
Provided
Enormous
Tiny
Value
Company
Quality

More quotes by Tom Peters

Image
Your calendar never lies. All we have is our time. The way we spend our time is our priorities, is our strategy. Your calendar knows what you really care about. Do you?
Tom Peters
Image
A while back, I came across a line attributed to IBM founder Thomas Watson. If you want to achieve excellence, he said, you can get there today. As of this second, quit doing less-than-excellent work.
Tom Peters
Image
Leadership is about tapping the wellsprings of human motivation - and about fundamental relations with one's fellows.
Tom Peters
Image
If you're a leader, your whole reason for living is to help human beings develop - to really develop people and make work a place that's energetic and exciting and a growth opportunity, whether you're running a Housekeeping Department or Google. I mean, this is not rocket science.
Tom Peters
Image
Think about the market, think about the design, and think about who is going to design for that market. Hit the mark.
Tom Peters
Image
If the other guy is getting better, then you'd better be getting better faster than the other guy is getting better... or you're getting worse.
Tom Peters
Image
Leaders' careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
Tom Peters
Image
I think it's wonderful to save the world, but you need to be part of the world, too.
Tom Peters
Image
Excellence is not an aspiration. Excellence is what you do in the next five minutes.
Tom Peters
Image
Who comes first? Don't be silly, says King Hal it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.
Tom Peters
Image
...high end does not necessarily equal high price. It's a matter of attitude.
Tom Peters
Image
Inspiring visions rarely (I'm tempted to say never) include numbers.
Tom Peters
Image
Send 10-TEN!!-people flowers. Today. As Thank yous for good things small-or even large-done in the last two weeks.
Tom Peters
Image
What gets measured gets done.
Tom Peters
Image
Now that gigabytes of accessible, malleable information can be carried in one's pocket, we probably will start to see some widespread shifts and trends in how and where people interact with digital documents.
Tom Peters
Image
One size NEVER fits all. One size fits one. Period
Tom Peters
Image
The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.
Tom Peters
Image
Perception is all there is. If the customer think he's right, he's right.
Tom Peters
Image
The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
Tom Peters
Image
For me, reading is reading.
Tom Peters