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Effective listening is a professional achievement-achieved only through hard work.

Tom Peters

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Tom Peters
Age: 81
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Achieved
Professional
Effective
Achievement
Listening
Hard
Work

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The trouble with much of the advice business gets today about the need to be more vigorously creative is that its advocates often fail to distinguish between creativity and innovation. Creativity is thinking up new things. Innovation is doing new things... The shortage is of innovators.
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Inspiring visions rarely (I'm tempted to say never) include numbers.
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We're going to see leadership emerge as the most important element of business - the attribute that is highest in demand and shortest in supply.
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Take someone NEW AND WEIRD to lunch today
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If timing ain't everything, it's damn close
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Only pissed-off people change the world.
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If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.
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What you decide not to do is probably more important that what you decide to do.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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I don't know what it means to manage the human imagination, but I do know that imagination is the main source of value in the new economy. And I know we'd better figure out the answer to my question-quick.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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A vibrant, rich, growing corpus of public-domain books is a vital public good - similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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Execution Excellence! (Show up on time! Leave last!)
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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Screw-ups are the mark of excellence.
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We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments.
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Perception is all there is. If the customer think he's right, he's right.
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