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An ability to embrace new ideas, routinely challenge old ones, and live with paradox will be the effective leader's premier trait.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Challenge
Embrace
Premier
Ones
Routinely
Leader
Trait
Challenges
Traits
Ability
Paradox
Ideas
Live
Effective

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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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Have you thanked a front-line employee for carrying around a great attitude ... today?
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Creating in all employees the awareness that their best efforts are essential and that they will share in the rewards of the company's success.
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If silly things were not done, intelligent things would never happen.
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Companies have got to learn to eat change for breakfast.
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Who comes first? Don't be silly, says King Hal it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.
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Don't let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it -- with bazookas as well as sniper's rifles.
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Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.
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To sell is above all to master the art and science of listening.
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A little (or more) boat burning would do many enterprises a world of good.
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We are all Michaelangelos.
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If, as I anticipate, a wide array of personal, portable information/communication devices becomes increasingly important and widespread for information-intensive users, it will be a major challenge for libraries to adapt their content and services to such a diverse technological environment.
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The best leaders... almost without exception and at every level, are master users of stories and symbols.
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Digital ink technology holds substantial promise in terms of legibility, portability, and power consumption, but I am less confident about the communication aspect.
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Quite simply, no matter how hard you try, no matter how open you are, you'll end up surrounded by yes people. It's hard not to believe people who are repeating your own ideas. Resist the temptation.
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Power lies in the details, and the tenacious pursuit of such hidden levers can pay off enormously. While you don't want to get a reputation as a prissy worrywart, worrying about the details in private is important. You may think you are the world's greatest speaker, but if the auditorium's sound system is singing static - well, forget it.
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The unthinkable is thinkable. No: likely.
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I want the public as well as libraries and schools to enjoy unlimited access to public-domain books. This means no charges for these kind of texts themselves.
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In the great city of San Francisco, where I used to live, at 2 in the morning every other Victorian house has somebody who is writing the great American novel. And the city is not loaded with James Joyces or Virginia Woolfs. But entrepreneurship is about distorted views of reality.
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