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Change is not so much about being the first one to embrace a new idea, but being the first to forget an old one
Tom Peters
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Tom Peters
Age: 81
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Forget
Idea
Change
Ideas
Firsts
First
Much
Embrace
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Leaders do stuff that matters.
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I am my clients. I am defined by who I do business with.
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In the great city of San Francisco, where I used to live, at 2 in the morning every other Victorian house has somebody who is writing the great American novel. And the city is not loaded with James Joyces or Virginia Woolfs. But entrepreneurship is about distorted views of reality.
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The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.
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Make an extensive table of project 'deliverables'. Label one column 'as requested'. Create another column labeled 'could be'. Make each 'could be' wild and woolly!
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Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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If not excellence, what? If not excellence now, when?
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Collections of books and other documents, either printed or electronic, are a form of congregation.
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When you choose a managerial path, you are choosing to devote your life to people. Period.
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Design is so critical it should be on the agenda of every meeting in every single department.
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When it comes to e-book playback devices and software, I have always thought that the emphasis on ergonomic concerns as a tipping point for the end-user population was misplaced.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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Remember: You are the only human being in the world who can help this particular customer at this particular moment in time.
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Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me, Inc. To be in business today, our most important job is to be head marketer for the brand called You.
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But there's no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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Quite simply, no matter how hard you try, no matter how open you are, you'll end up surrounded by yes people. It's hard not to believe people who are repeating your own ideas. Resist the temptation.
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Business, life itself, is damned hard work if you wanna be good at it. Actually, that's precisely wrong. Business ceases to be work when you're chasing a dream that has engorged you. (Work should be more fun than fun - Noel Coward.) And if the passion isn't there. then biotech and plumbing will be equal drags.
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Community organizing is all about building grassroots support. It's about identifying the people around you with whom you can create a common, passionate cause. And it's about ignoring the conventional wisdom of company politics and instead playing the game by very different rules.
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Only pissed-off people change the world.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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