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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
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Baltimore
Maryland
Humans
Institutions
Important
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Depends
Urinate
People
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Competitiveness
Imagine
Treating
Future
Respectful
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Institution
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Cups
More quotes by Tom Peters
Remember: You are the only human being in the world who can help this particular customer at this particular moment in time.
Tom Peters
Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
Tom Peters
Excellent firms don't believe in excellence - only in constant improvement and constant change.
Tom Peters
If you're a leader, your whole reason for living is to help human beings develop - to really develop people and make work a place that's energetic and exciting and a growth opportunity, whether you're running a Housekeeping Department or Google. I mean, this is not rocket science.
Tom Peters
Make an extensive table of project 'deliverables'. Label one column 'as requested'. Create another column labeled 'could be'. Make each 'could be' wild and woolly!
Tom Peters
Now that gigabytes of accessible, malleable information can be carried in one's pocket, we probably will start to see some widespread shifts and trends in how and where people interact with digital documents.
Tom Peters
The principal reason, invariably, most successful giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact, the worse things get, typically, the more they dig in their heels and defend yesterday's turf.
Tom Peters
I'm fundamentally not interested in the Fortune 500 companies - in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
Tom Peters
The common wisdom is that ... managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
Tom Peters
It doesn't matter what product or service you're offering there is unlimited ability to improve the quality of anything.
Tom Peters
Every collection reflects the ideas andvalues and interests of the individual or group who developed the collection.
Tom Peters
He who makes the quickest, coolest prototypes reigns!
Tom Peters
The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we' they think 'team'.
Tom Peters
Leaders' careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
Tom Peters
If no one is pissed-off with you then you are dead but just haven't figured it out yet.
Tom Peters
Hire disrespectful people.
Tom Peters
My half-baked reading of history is that we continue to go through these waves of entrepreneurial explosion followed by merger mania and consolidation. Out of that come big sluggish companies that eventually collapse under the weight of what they've created, and are killed off by the next wave of entrepreneurs.
Tom Peters
Who, precisely, are your Dreamers? Are their Dreams in Technicolor? Do you allow their most Outrageous Dreams to be seen in public?
Tom Peters
Because nearly all digital libraries are tied to bricks-and-mortar institutions, the funding base tends to be quite localized.
Tom Peters
What you decide not to do is probably more important that what you decide to do.
Tom Peters
