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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Treating
Imagine
Respectful
Future
Institution
Part
Cups
Human
Institutions
Humans
Asking
Important
Depends
Urinate
Thing
Competitiveness
People
Least

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Had Twitter been invented earlier, my books would have been shorter.
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Collections of books and other documents, either printed or electronic, are a form of congregation.
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But there's no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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If you're a leader, your whole reason for living is to help human beings develop - to really develop people and make work a place that's energetic and exciting and a growth opportunity, whether you're running a Housekeeping Department or Google. I mean, this is not rocket science.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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My half-baked reading of history is that we continue to go through these waves of entrepreneurial explosion followed by merger mania and consolidation. Out of that come big sluggish companies that eventually collapse under the weight of what they've created, and are killed off by the next wave of entrepreneurs.
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In today's economy there are no experts, no 'best and brightest' with all the answers. It's up to each one of us. The only way to screw up is to not try anything.
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Effective listening is a professional achievement-achieved only through hard work.
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Champions are pioneers, and pioneers get shot at. The companies that get the most from champions, therefore, are those that have rich support network so their pioneers will flourish. This point is so important it's hard to overstress. No support systems, no champions. No champions, no innovations.
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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...high end does not necessarily equal high price. It's a matter of attitude.
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I am my clients. I am defined by who I do business with.
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Hire attitude train skills.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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Because nearly all digital libraries are tied to bricks-and-mortar institutions, the funding base tends to be quite localized.
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To grasp organizational life as it is, read novels (!) .... It is my fervent belief that we will never design rational processes that overcome such irregularities-don't bother telling that to a consultant. Hence, we should embrace the real, nonrational, nonlinear world with vigor and glee-and develop enterprise and career strategies accordingl
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I am confident that for the foreseeable future (barring some catastrophic event affecting economic, energy, electrical, and communications systems), many subpopulations that use information intensively (e.g., students, academics, library patrons, white collar workers) will be using some sort of portal information appliance.
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Swipe from the best, then adapt.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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The common wisdom is that ... managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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