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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
Tom Peters
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Tom Peters
Age: 81
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Time
Intimately
Customers
Whose
Idea
Ideas
Come
More quotes by Tom Peters
For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce.
Tom Peters
Collections of books and other documents, either printed or electronic, are a form of congregation.
Tom Peters
You have to stand out if you want to move up.
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It doesn't matter what product or service you're offering there is unlimited ability to improve the quality of anything.
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I would not be surprised to see interesting new forms of expression and literary genres develop as the e-book movement matures.
Tom Peters
Who, precisely, are your Dreamers? Are their Dreams in Technicolor? Do you allow their most Outrageous Dreams to be seen in public?
Tom Peters
What you decide not to do is probably more important that what you decide to do.
Tom Peters
The common wisdom is that ... managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
Tom Peters
Leadership is about tapping the wellsprings of human motivation - and about fundamental relations with one's fellows.
Tom Peters
People of all demographic categories and geographic regions will access a good digital library.
Tom Peters
Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
Tom Peters
South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge.
Tom Peters
We're going to see leadership emerge as the most important element of business - the attribute that is highest in demand and shortest in supply.
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The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.
Tom Peters
All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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He who makes the quickest, coolest prototypes reigns!
Tom Peters
For me, reading is reading.
Tom Peters
The best leaders... almost without exception and at every level, are master users of stories and symbols.
Tom Peters