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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Time
Intimately
Customers
Whose
Idea
Ideas
Come
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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Musing on the phrase 'waste of time.' So much more complex than it appears. Many 'wastes of time' small talk, daydreaming are imperatives.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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An ability to embrace new ideas, routinely challenge old ones, and live with paradox will be the effective leader's premier trait.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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Formula for success: Underpromise and overachieve.
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Lavish credit on anyone and everyone who helped you the least bit.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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OPPORTUNITY is not knocking. It is pounding on your door.
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Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at.
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Make an extensive table of project 'deliverables'. Label one column 'as requested'. Create another column labeled 'could be'. Make each 'could be' wild and woolly!
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If no one is pissed-off with you then you are dead but just haven't figured it out yet.
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Design is so critical it should be on the agenda of every meeting in every single department.
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The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.
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Books were rare,expensive, time-consuming to create and copy, and difficult to transport. That is why collections ofprint-based books developed around centers of religious belief, learning, and wealth. It was cheaper andeasier for people to come to the collection than for the collection, or parts of the collection, to go to thepeople.
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There is no such thing as an insignificant improvement.
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